Saturday, May 24, 2008

The Grill Room - Portland, Maine

Fresh from Vegas, with memories of Joel Robuchon still vivid, we stopped into The Grill Room for opening night. The restaurant is Chef Harding Lee Smith's first venture into the heart of the Old Port. His other successful eatery is The Front Room, on Munjoy Hill. While The Front Room is a causal neighborhood restaurant, The Grill Room has more of an urban steakhouse atmosphere.

Occupying Natasha's former real estate at 84 Exchange Street, the restaurant interior has been completely transformed. A bar occupies about a third of the restaurant, running along the entire side wall. Exposed brick, black ceilings, dark red walls and pictures diagramming various cuts of beef comprise the decor. The restaurant seats approximately 60 patrons, including the stools at the bar. Booths line two walls and help maximize space in the small restaurant. Dark hardwood tables, black Windsor chairs and wide pine floors complete the look. The open air kitchen in the rear of the restaurant is a dramatic focal point.

The Grill Room began accepting reservations at noon on opening day; the restaurant officially opened at 5pm. At 3:30 they received their liquor license. Good thing because the restaurant was packed with a boisterous crowd when we arrived at 7pm.

We were seated at a tiny table by the window. Cold air blowing on us created an uncomfortable temperature; we were freezing. If you're dining on a cool night, I would suggest asking for one of the booths when you make your reservation.

In an attempt to warm up, I ordered a glass of Long Flat Destination Pinot Noir ($8.50), Unfortunately, this restaurant does not offer tastes of wine and I had to send back my entire glass because it tasted like vinegar. I didn't see where the wine was stored, but I hope this was an isolated incident and that they have proper temperature-controlled refrigerators for their bottles. I decided to try another Pinot, the Fleur ($10) which is not a wine I would select again, as it lacked structure.

The wine list is fairly extensive, including dozens by the glass. Vintages are not listed for the majority of the wines - it would be helpful to have them added. Beers on tap are advertised on the window of the restaurant, though they are not listed on the wine menu. Our waitress pleasantly rattled them off and my husband selected the Dead Guy Ale from Oregon. Amber colored, with a malty aroma, the hops had an odd taste that he did not care for. He quickly ordered one of his summer favorites, the refreshing Allagash White, appropriately served with a lemon wedge.

Our waitress, Leah, was bubbly, knowledgeable and pleasant. She handled multiple tables with ease - always there when we needed her, without being overly-intrusive. She explained the menu which features Soups, Salads, Appetizers, Wood-Fired Pizzas and Entrees. For the more adventurous, there is an à la carte section where you can create your own entree, selecting the wood grilled meat or fish of your choice, a starch, vegetable and sauce. While we perused the menu and sipped our drinks, she brought us a basket of delicious house-made foccacia bread with whipped butter.

We attempted to order the featured Crab Bisque, but were told that it was not yet available. Instead we opted for the Maine Crab cakes ($11), Stuffed Mushrooms ($9) and BBQ Duck Pizza ($12). My husband selected the à la carte Tuna Steak ($19) with Potato Aligot ($4) and Roasted Mushrooms ($3). I debated ordering the Duck & Fettuccine with blue cheese, walnuts and roasted peppers ($19), but went with the Swordfish ($21) with Potato Gratin ($3) and Truffled Creamed Spinach ($4) instead.

Good steakhouses know their mushrooms, and The Grill Room is no exception. Perfectly roasted, the juicy mushrooms were filled with a combination of duck and blue cheese. The zest of orange was an odd addition to the otherwise harmonious flavors. The accompanying mesculin greens were perfectly dressed with a tangy vinaigrette.

I was surprised to also find orange zest in the crab cakes. Two thick cakes were set upon a bed of spaghetti that had been dressed in a celery root remoulade. While the cakes were wonderfully crispy on the outside, and soft and moist on the inside, the zest was just too overpowering for my taste.

The standout dish of the evening was the BBQ Duck Pizza. While we certainly did not need a third appetizer, particularly with the generous portions, I am so glad I let my husband talk me into ordering this pizza. Cooked in a wood oven, the dough was light, crisp and puffy. The mild queso fresco (mexican cheese) was void of flavor and didn't melt well, characteristic of the cheese. The sweet BBQ sauce perfectly complimented the tender duck and the addition of cilantro was just brilliant. I would return simply to have this pizza and the stuffed mushrooms.

The Tuna Steak was cooked to my husband's specifications, rare. The wood grill gave it a wonderfully smoky taste. I preferred it "as is," enjoying the sushi quality fish, though my husband dipped it in the accompanying Bordelaise, a rich brown sauce made with red wine and shallots. The Aligot, potatoes mashed with garlic, butter and cheese, was rich, though similar to the Bordelaise sauce, was served lukewarm. The roasted mushrooms were perfectly cooked, juicy and flavorful. His wine pairing, the Jan Kris Zinfandel from Paso Robles ($6.50) had the traditional Zin spice and cherry flavors, but an unappetizing antiseptic nose.

I selected the buttery Liberty School Chardonnay ($9) to pair with my seafood entree. It perfectly complimented the fresh swordfish, particularly after I covered it with the side of buttery Beurre Blanc. Despite the lukewarm temperature of the Potato Gratin, (layered sliced potatoes, cream and cheese), I devoured every morsel. The Truffled Creamed Spinach, served in its own gratin dish, was piping hot and wonderfully creamy, though it had been doused with too much truffle oil.

In the mood for chocolate, we decided to split the Fallen Molten Chocolate Cake with Vanilla Anglaise and blackberry Sorbet. The torte had the texture of a dry brownie and also contained an overpowering amount of orange zest. I began to wonder if Chef Smith owns stock in Tropicana. Fortunately, the sorbet, deep ruby in color, was spectacular. When I ordered a decaf cappuccino to accompany dessert, I was told they did not yet have decaf coffee. They do, however, have my favorite sparkling dessert beverage, Moscato D'Asti.

Interestingly, almost every dish opening night was served on giant oval platters, which were much too large for the tiny tables, and heavy and awkward for the waitstaff to manage. Perhaps the regular sized plates had simply not arrived.

If I hadn't been following the progress towards opening night at The Grill Room, I would have thought the restaurant had been open for years. There was none of the normal opening night nervous energy, the waitstaff appeared well-trained and confident, and the kitchen was appropriately staffed and had their timing down. Outside of a few cold sides, the opening of The Grill Room was one of the most flawlessly executed restaurant openings I've witnessed.

Serving only dinner currently, The Grill Room plans to start serving lunch mid-June. Seating in the nice weather will expand out into the courtyard abutting Tommy's Park. Given the location in the heart of the Old Port, I suspect they will attract a steady business and tourist lunch crowd.

The Grill Room is a casual steakhouse featuring natural raised meats and fish. Catering to a late night crowd, the bar stays open until 12:45, serving an extensive menu. Their à la carte dinner menu allows diners to mix and match meats, fish, starches, vegetables and sauces that meet their unique tastes, appetites and budgets. While the wood grilled beef and seafood are the Grill Room's forte, I will return for the wood fired pizzas, succulent mushrooms, affordable prices, and lively atmosphere.

14 comments:

Jenna said...

I enjoyed a wonderful dinner at the Grill Room last night. Great food from the special raspberry salad with local raspberries and local spinach to the fresh local tuna shashimi, to the perfectly cooked steaks. We had great service and only one "issue". I was told they were out of sour cream from my baked potato. At a steak house? I joked I would walk down exchange street to the market and get some :) Our server did come back a few minutes later and tell us they had found some. Go figure.

Anonymous said...

We had one of the worst dining experiences here the other night. My husband asked for his pizza to be re-cooked and they made him a new one from scratch. I received my meal, without the ordered side dish and finished my meal before his pizza and my side dish arrived. I canceled the side dish and politely declined the waitress' offer for it to be on the house. Who needs a side dish when the meal is finished? The manager gave us a dish on-the-house for the inconvienence, only to snatch it away a minute later asking what we said to upset our waitress. Other than asking for the pizza to be re-cooked and cancel the side dish, we didn't say anything to our waitress and the manager's attitude toward us was not only shocking, but borderline abusive. She actually yelled at us on our way out and called my husband a jerk...very professional. And she wonders why we didn't leave a tip?

Anonymous said...

Pretty much the worst steakhouse I've ever been to. Even the famous "wood-stove" pizzas are horrible, under-cooked and flavorless. The meat quality is only fair, as chef/owner Harding Smith opted to try to pass average quality meat at high quality prices. If it weren't for the prior success of The Front Room, this place would be closed after 2 months.

ejohnson said...

I have eaten at the Front Room at least a dozen times and almost always had fantastic meals. I was excited about The Grill Room because I thought Natasha's had been terrible for a while, I thought Harding seemed to understand how to run a restaurant and they have one of the best outdoor eating spots in the city. I have eaten there three times and each time it has been terrible. By far the most disappointing aspect was the ludicrously poor service. When I have eaten there my meal has always came out at least 5 minutes before or after my dining partner's meal, the hostess was completely lost and flustered the second time we were there and even John the extremely talented and usually friendly bartender from Local 188 was a jerk.

After the poor service I can say the food was just okay. I thought the Pizza was awful, some of the steaks edible and other than that I haven't found a lot of reasons to return. Which stinks because I though it could have been a great place and I think the commentator above was correct - if it wasn't for the success of The Front Room the place would be empty.

Elliott said...

Those last three comments seems suspicious. The two 'anonymous' ones are likely the same, and as to "ejohnson," why go back to a place for a 3rd time if it is so bad? But I'm sure someone will read them and decide not to go there - which I suspect is was the author's intent.

Erin said...

I have to agree with your comments about the service. I've been there a half dozen times since they opened and though the service has been terrible, the food, once it arrived, was still excellent (I have not had the steak). As Avery noted when she interviewed Chef/Owner Harding Lee Smith, his intent was to split his time between the The Front Room & The Grill Room, leaving his "competent staff...led by Joe Boudreau, at The Grill Room" in charge in his absence. Perhaps that was a mistake....

Anonymous said...

I ate there last week - food was good. We were impressed with the flavor and freshness of everything.

However - we did ruin some poor waitress's evening by our mere existence. She was very clearly unhappy to be waitressing. Not more than a few words (grunts?) spoken to us the entire evening. Dinner was served before the wine! - which was ordered long before our meal order was taken. Wine was brought without glasses. Unbelievable. It's a shame because I think the place does have potential.

Re Elliot: I am in no way related to the other anonymouses - just for the record.

Anonymous said...

We ate at the Grill Room last night and it was delicious. My husband ordered rib eye steak and I had the bbq duck pizza. My husband loved the steak and french fries. I loved my pizza, despite the fact that it is not a true "pizza" but a gourmet concoction of duck, cilantro and cheese. I had hoped for a true, traditional wood grilled pizza -- but despite my initial disapointment that it was less "pizza" and more "bbq duck on dough w/ cheese and cilantro", the flavors were delicious and I'd recommend it. We both ordered the salad specials for the evening, which were farm fresh - arugula, blueberries, and blue cheese for me, and heirloom tomatoes w/ mozarella for my husband. Both were delicious (although unnecessarily pricy at $11 each). Half way though our meal we asked about the macaroni and cheese, and our waitress easily upsold us on a side of it, which came out promptly. It was delicious - simple, full of cheddar cheese, and creamy. Our meal was so successful that we ordered desert and coffee. I ordered the peanut butter pie w/ creme anglaise, which was delicious excecpt for the maddeningly superfluous (and flavorlous) crust.


Our service was attentive and friendly. We experienced none of the negative service that others discuss. We highly recommend the Grill Room -- is serves comfort food at its finest -- and we look forward to going back.

Anonymous said...

Really disappointing and pretentious. The waitress and the girl floor manager were pathetic. The meals were nothing great. I say the owner needs to spend more time there overseeing the operation and the menu and making sure the clientele are happy.

Anonymous said...

Finally, a steak house in maine!
They do a great job with the cuts of beef (all Local beef when asked) the salads, the side veggie dishes family style and the sauces - The four staples in a steakhouse.
My only complaint... They don't serve prime beef. Actually no one i know does in Maine. Although, MJ tavern in Brunswick does...kinda? With that being said, they’ve done a great job considering the beef isn't prime or Kobe. Still hoping one day prime will hit the restaurants in Maine. They seem to know how to grill it at the grill room! Now all they need is good 'ol corn fed Prime beef from the west...
One note: the servers need to be educated on beef. It is a religion to many of us. They need to be versed on the beef bible
Anyway, great seafood dishes mixed in. desserts where good. Great drinks. They nailed the atmosphere. They even have the big 'ol steak knives.
Bring me the beef.... Where's the prime beef!!!!???

Isabelle said...

Hey Erin. I wanted to respond quickly to your comment about Joe Boudreau, saying that Harding putting him in charge may have been a mistake. As it turns out, Harding spends most of his time at The Grill Room, working six nights per week on average. So it very well may have been a night when Harding was running the line that these unfortunate experiences happened. Joe is a very competent chef who has led teams at Mim's, Portland's, Pesce Blue in Portsmouth and The Cliff House. No one's perfect of course, but its unfair to place blame on the staff when you are unsure of the set-up in the first place.

Anonymous said...

I took my wife to the Grill Room a few months ago. We had previously been suckers for the fantastic salmon at the "sister" Front Room.
Maine has been without a good steak house since the closure of Maverick in the public market. Our waitress spent some time with us and was very friendly. Our steaks were presented to us in unison and cooked to our requests. My wife had the rib eye while I had the filet. Both were tender and juicy. The rib had no gristle as a rib eye can sometimes have. The meal was succulent and I am happy to say that Maine does, now again, have one good steak house and is quite possibly the best steak to be had north of "Abe and Louis" in Boston. Our only "beef" with it was that our meals came out a little too quickly and were a bit pricey for non-dry-aged steaks.
We will return.

Anonymous said...

We ate there last week and it was one of the nicest meals we have had in Portland. We sat at the bar overlooking the kitchen (we made last-minute reservations and that was all that was left but I'm not sure I would sit anywhere else now). We ordered mussels that were cooked in a spicy chorizo broth and they were perfect. I ordered grilled scallops served over a fabulous risotto and my husband had the hanger steak, which was cooked medium rare, just the way he requested. In addition, the extremely friendly "sous chef" slipped us a sample of the tuna tartare (served on perfectly crisp crostini) and a bit of calamari, which was the most tender calamari I have ever eaten. Our service was spectacular and I look forward to returning.

Anonymous said...

My friend and I have eaten hear numerous times and they have all been wonderful. Another great restaurant for Harding Lee Smith. I have eaten different dishes each time and always been satisfied. Service is pretty good but sometimes slow. But it is a great place to sit, talk, drink and eat. People need to relax more.

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